Agency Model

The agency model is a travel-distribution model where the supplier collects payment and pays the seller a commission, so the seller never holds traveller funds.

What it means in practice

In the agency model, the supplier sets the retail price and collects payment directly from the traveller. The seller, acting as an agent, earns a commission for making the booking but never holds the funds or carries refund risk. This is the traditional travel-agency structure and contrasts with the merchant model, where the seller is the merchant of record.

For affiliate programs, the agency model maps cleanly onto commission-based partnerships: the supplier owns the transaction and pays a defined percentage on confirmed bookings, much like a travel affiliate program pays publishers and creators. Multi-tier agent structures add a commission override on top.

A supplier using the agency model can extend it directly to digital partners through its own affiliate program, paying creators and publishers the same confirmed-booking commission it pays traditional agents.

How Track360 handles this

Track360 lets a supplier run agency-style commission for digital partners, paying publishers, agents, and creators a defined percentage on confirmed bookings through one reconciled system.

FAQ

Frequently Asked Questions

Common questions about agency model, how it works in affiliate programs, and where it shows up across Track360's supported verticals.

The agency model is a distribution model where the supplier sets the price and collects payment, and the seller earns a commission for making the booking. The seller acts as an agent and never holds traveller funds or carries refund risk.

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